Frequently Asked Questions

Quick answers to common questions.

How long does shipping take?

Standard shipping takes 5–7 business days. Express shipping takes 2–3 business days. Orders over $50 qualify for free standard shipping.

Can I return or exchange an item?

Yes! We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached. Contact us at returns@alinexttrade.com to start a return.

How do I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. Use it to track your package on the carrier's website.

What payment methods do you accept?

We accept PayPal and all major debit/credit cards (Visa, Mastercard, American Express) through our secure PayPal checkout.

Are your clothes true to size?

Our clothes generally run true to size. We recommend checking the size guide on each product page for the best fit.

Do you ship internationally?

Currently we ship within the United States only. We are working on expanding to international shipping soon.

How do I cancel or change my order?

Orders can be cancelled or changed within 1 hour of placing them. Please contact us immediately at support@alinexttrade.com with your order number.

Are my payment details secure?

Absolutely. All payments are processed through PayPal's secure, encrypted checkout. We never store your card details on our servers.

Still have questions?

Contact our support team →